What to do if sales stagnate despite high visitor numbers or the number of contacts increases only slowly? Instead, your customers abandon their shopping cart or already leave before that? Then it is time for conversion optimisation! Save time by systematically finding out with us what keeps your visitors from becoming customers. Our experts analyse your website and work with you to develop hypotheses that are then verified in A/B tests. This way you increase your conversion rate – for more sales, an increased ROI (Return on Investment) and decreasing drop-outs with your conversion optimisation agency.


Together with us for more conversions!

Our services as a conversion optimisation agency

Conversion optimisation: How we proceed

We develop Quick Wins

You want to know if your users can find their way around your site and if the way to the contact form or to the purchase is easy for them? In an initial usability analysis we examine your site from the user’s perspective and check whether these requirements are met. In doing so, we also take psychological aspects into account, e.g. where the attention of the site visitor first focuses on. All hurdles and problems that come to our attention are documented and initial recommendations for actions are derived from them.

We find optimisation approaches

Now you know where the adjusting screws lie with your website – but now it is still necessary to find the appropriate optimisation measures. To do this, we create hypotheses from the point of view of user-friendliness and psychology about what makes it more difficult for users to make a purchase or become a lead. Based on this, we estimate how much effort it takes to implement an A/B test and how many advantages it will bring you. You will then receive a list of optimisation approaches where all measures are prioritised.

Enhancement of trackings

So that we and you know how successful our tests were, additional measuring points are often necessary to make the results really measurable. Our web analytics experts therefore set up new trackings with Google Analytics and Google Tag Manager, test them and put them live. This way you always have your successes in view. Even if you need assistance from a technical service provider, we will gladly take over the briefing and the examination of the necessary adjustments for you.

Support during the test implementation

You have already made hypotheses about the reasons why your users may decide against buying in your online shop and now you just have to check them? We would be happy to support you in setting up the test setup. We monitor the test process, evaluate the test results at the end and formulate follow-up hypotheses if necessary.

Individual advice from our experts

You want to take over the conversion optimisation yourself, because you have enough internal resources? Now you only need technical input for the conversion? We would be happy to guide you through all steps and give you useful impulses so that you can increase the conversion rate, ROI and sales of your online shop yourself.

All-round support from clicks

We should not only help you with individual steps of conversion optimisation, but you are looking for the all-inclusive carefree package? We would be happy to support you in finding optimisation approaches, tracking expansion and test implementation so that you can concentrate on your daily business. Monthl after month, we push the conversion optimisation forward step by step.


Growth in online marketing is usually reduced to one mechanism: Increase traffic so that sales or contact requests grow. Especially with large sites, however, there is a lot of potential in understanding existing visitors better and making it easier for them to close the deal.

Hannes Richter

Growth Director at clicks digital

repeatedly awarded

multiple certifications
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  • Shopware und Magento zertifiziert

Conversion optimisation - What you should know

What is the conversion rate?

What is conversion optimisation?

Which conversion optimisation measures ensure a conversion rate optimisation?

What are the advantages of working with a conversion optimisation agency?

Hannes Richter

Get in touch with us now

Would you like to find out more about us, request an offer or a non-binding consultation?

Then please feel free to contact us – we will get back to you immediately!


Hannes Richter, Head of SEO

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Our offices


Am Potsdamer Platz 10,
10785 Berlin
+49 (0)30 76212626

clicks digital - Berlin


An der Mauer 1,
01067 Dresden
+49 (0)351 65312010

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80331 Munich
+49 (0)89 45477104

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51103 Cologne
+49 (0)221 79073040

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